Common Questions
What are your fees?
Individual Therapy (50 minutes) : $170
Meal Support : $65
(for current therapy clients: $45)
Support Groups: $20 - $75
Insurances & Finances
Find answers to your questions about sliding scales, insurance, and all things related to finances here: Do you offer a sliding scale? We are committed to making therapy accessible to as many people as possible. Each therapist has reserved a number of reduced fee spots. Typically, these spots are used by current clients who have committed to therapy and have found themselves facing a financial hardship at some point while working with us. Occasionally, we have a reduced fee spot open up and are able to offer it to a new client. Due to the limited number of sliding scale spots, we are only able to offer a reduced fee to those with a true financial need or extenuating circumstance. Do you accept insurance? While we do not accept insurance directly, you may be able to use your Out Of Network benefits to offset the cost of individual therapy, family therapy, and group therapy. Most insurance plans will assist their members in paying for all or part of the cost of seeing a provider who does not accept their insurance. This is known as an “out of network” benefit. When you use your out of network benefits, your insurance company reimburses you for a portion of what you paid. How do I use my Out Of Network insurance benefits to pay for therapy? It works like this: 1. You pay for your session. Our fee is $170 per session. We accept credit cards, HSA /FSA (health savings account/flexible spending account), cash, or check. 2. After every session, we will email you a document called a Superbill. The Superbill is your receipt for payment. It also contains all of the information your insurance company will need to reimburse you. 3. Submit the Superbill to your insurance. You can usually fax or email them. You can submit them weekly or monthly. 4. Your insurance company will send a check directly to you. The amount you receive depends on your plan. To inquire about your benefits: 1. Call the number on the back of your insurance card. Use the menu prompts to connect to a representative or to a recording that can give you information about your benefits. Specifically, you will be asking about your benefits for outpatient mental health or outpatient behavioral health. You will be asked to enter or say your Member ID number and other identifying information. The representative may ask you about what CPT code or service code we use. We use 90834 for all individual and family therapy sessions. For group therapy, we use 90853. 2. Ask (or listen for) the following information: ● Do I have out of network benefits for outpatient mental health/behavioral health? ● Do I have a deductible I need to meet before insurance will reimburse me? If so, how close am I to meeting the deductible? Do I have to pay out of pocket until I meet my deductible, regardless of whether the provider is in network or out of network? ● What is my co-insurance for out of network outpatient mental health/behavioral health? ● How much will insurance reimburse me when I use my out of network benefits for outpatient mental health/behavioral health? ● How do I submit Superbills to insurance? Is there a fax number or email address I can send them to? How often can I submit them? Is there a deadline to submit them? ● Is there a limit to how many sessions are covered under my out of network benefits? That’s it! Many people find that using their out of network benefits is a simple process that makes therapy more accessible. Why don’t you take insurance directly? We value your right to make your own decisions about your healthcare. When you see an in-network provider, health insurance companies will often dictate how many sessions you can attend, what diagnoses qualify for coverage, and even what clinical techniques your therapist should use. Not being in network with insurance allows you and I to work together to make a treatment plan that is right for you, not one dictated by an insurance company. Additionally, we prefer to focus 100% on providing quality therapy to the people we work with. In-network providers are often asked to spend hours on the phone pursuing billing issues and providing clinical information about your treatment. Not working directly with insurance allows us more time outside of therapy sessions to attend conferences, teach classes, and stay abreast of the latest research so that we can be the best possible help to our clients.
Do you only work with people who have eating disorders?
No. Although we do specialize in the treatment of eating disorders, we regularly work with women, teens, and young adults who struggle with depression, self harm, relationship problems, anxiety, panic attacks, and many other issues.
Many people find that our warm, welcoming atmosphere is one that puts them at ease and facilitates healing and change. Want to find out if you’d be a good fit for our practice? Reach out to schedule a free 15 minute phone consultation.
Do you only work with females?
We welcome all genders. We are inclusive and LGBTQIA+ affirming.
What is the process of getting an appointment and starting therapy?
When you're ready to get started, you can send us a message or give us a call at 845-505-1119.
One of our awesome staff will be in touch with you within a few days to schedule your first appointment and answer any questions you may have. You may choose to communicate with us via email or phone during this process. Before your appointment, you will receive an email with a link to fill out your intake paperwork online. We use a HIPAA-compliant, secure electronic health records system called SimplePractice. You can create an account and fill out all of your paperwork in one easy step. There is nothing to print out or bring with you; everything is stored electronically where you can have access to it at any time. At your first appointment, you and your therapist will get to know each other. She will ask you some questions and talk with you about her recommendations. Together, you will discuss frequency of appointments, types of therapeutic techniques or modalities she will use, and other recommendations for services outside of therapy such as seeing your doctor or joining a support group. If you're a parent bringing your child or teen for therapy, the therapist will also meet with you to hear your concerns and share her recommendations. From there, you and your therapist will schedule your next appointments.
I want to talk with someone before I schedule anything. Do you offer a phone consultation?
We would be happy to speak with you about your concerns and answer any questions you may have before starting therapy. During your free 15 minute phone consultation, we can discuss the concerns that are bringing you to therapy, help you decide if we are the right fit for you, answer your questions, and match you to the best therapist for you. If you are ready, we can also schedule your first appointment during the call. To book your phone consultation, take a look at our calendar and choose a time that works for you!
Do you offer in-person appointments? Do you offer remote/online appointments?
We offer BOTH in-person and online appointments. You may choose to meet exclusively in person, exclusively online, or you can change it up from week to week based on your needs and preferences.